Effective Date: September 4, 2026

At Raduckal Jeep Supply, we are committed to processing and shipping customer orders as efficiently as possible. This Delivery Policy explains how orders are processed and delivered after they are placed through our website.

1. Order Processing

Orders are processed using the information provided during checkout.

Processing time may vary depending on product availability and order requirements.

We will make reasonable efforts to process orders promptly after they are received.

If an item is unavailable or there is an unexpected delay in processing, we may contact the customer using the contact information provided with the order.

2. Shipping Address

Customers are responsible for providing a complete and accurate shipping address during checkout.

Raduckal Jeep Supply is not responsible for delays or delivery problems caused by incorrect, incomplete, or outdated shipping information provided by the customer.

If you notice an error in your shipping address after placing an order, please contact us as soon as possible.

3. Delivery Times

Delivery times can vary depending on the shipping destination, carrier, product availability, weather conditions, holidays, and other circumstances.

Any delivery timeframe provided at checkout or through shipping communications is an estimate and is not a guaranteed delivery date unless expressly stated otherwise.

Once an order has been handed to the shipping carrier, delivery is subject to the carrier’s operations and schedule.

4. Shipping Delays

Occasionally, orders may experience delays due to circumstances outside our control, including:

• Severe weather
• Carrier delays
• Holidays
• Transportation disruptions
• Incorrect or incomplete addresses
• Unexpected order-processing issues
• Other circumstances affecting transportation or delivery

We will make reasonable efforts to assist customers when a delivery issue occurs.

5. Lost or Damaged Packages

If your package appears to be lost, significantly delayed, or arrives damaged, please contact us as soon as possible.

For damaged shipments, customers should retain the original packaging and product and provide relevant information or photographs when requested so that the issue can be reviewed.

Where appropriate, we may work with the shipping carrier to investigate the shipment.

6. Delivery Confirmation

A shipment may be considered delivered according to the delivery confirmation provided by the applicable shipping carrier.

Customers should monitor their tracking information and ensure that someone is available to receive packages when necessary.

7. Incorrect or Undeliverable Addresses

If an order cannot be delivered because the address supplied by the customer is incorrect or incomplete, additional shipping costs may apply if the package needs to be reshipped.

Customers should carefully review their shipping information before completing an order.

8. Shipping Availability

Shipping availability and options may depend on the products ordered and the delivery destination.

Available shipping options and applicable charges will be presented during the checkout process when available.

9. Contact Us

Raduckal Jeep Supply

Email: info@raduckaljeepsupply.com
Address: 43162 Black Deer Loop, Temecula CA 92590